
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
Rewards are only eligible after a customer has checked out of the hotel. Rewards are not eligible if the reservation is canceled or if you do not check in. Rewards are issued within 30 days after check out.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).