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Promotional terms and conditions

1. To be eligible for the offer as listed in clause three (3), Customers must be at least 18 years old; and a member of The British Airways Club (“BAC”) and accept the BAC Terms and Conditions. For full details of the BAC Terms and Conditions please visit https://www.britishairways.com/content/the-british-airways-club/about-the-club/terms-and-conditions (“Eligible Customers” or in the singular, an "Eligible Customer”)
2. Customers must book their stay via https://www.avios.com/en-GB/spend-avios/rewards?tab=hotels or by calling 0344 493 0747 (UK line) or +44 (0) 207 949 3086 (international line).
3. Bookings must be made between the 06 February at 00:01 GMT and 27 February 2026 23:59 GMT (“Promotional Period”). Eligible Customers can collect fifteen (15) Avios per £1/$1/€1 on qualifying stays solely paid for with cash. Outside of this Promotional Period customers can collect the standard ten (10) Avios per £1/$1/€1 on qualifying stays solely paid for with cash.
4. Eligible Customers must complete their stays between 06 February at 00:01 GMT and the 31 August 2026 at 23:59 GMT.
5. Final Avios award is inclusive of any taxes and fees paid upfront.
6. Any additional costs paid at the property are not eligible for Avios.
7. It is the responsibility of the traveller to maintain valid passports, required visas & fulfil all medical requirements for travel.
8. A qualifying stay is defined as consecutive night(s) spent at the same Participating Property, i.e. from check-in to check-out irrespective of the length of stay.
9. Reservations paid for with Avios, in part or in full, are not eligible to collect Avios.
10. Avios can only be applied once to the Eligible Customer who has logged in to make the booking.
11. Reservations will need to be guaranteed by an advance payment.
12. Cancellation fees on all reservations will be applicable in accordance with the property’s cancellation policy.
13. Avios will be credited to the Eligible Customer’s BAC account within 31 days of the completed stay.
14. Avios are issued by Avios Group (AGL) Limited and are subject to the Avios Terms and Conditions. Avios have no monetary value, are nontransferable, and cannot be refunded nor exchanged. For full details of the Avios Terms and Conditions, please visit https://www.avios.com/en-GB/terms-and-conditions.
15. For any missing Avios queries, please complete the Claim Missing Avios  form stating Avios Hotels as the non-airline partner.
16. Retrospective claims for Avios are not permitted.
17. British Airways with Avios Group (AGL) Limited reserve the right to withdraw this offer or amend these terms and conditions without prior notice at any time, for whatever reason, and without any liability to customers for doing so.
18. The invalidity or unenforceability of any provision, or part thereof, of these Terms will not affect the validity or enforceability of any other provision or part thereof. In the event that any provision, or part thereof, of these Terms is determined to be invalid or otherwise unenforceable or illegal, the other provisions, or parts thereof, will remain in effect and will be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. British Airways with Avios Group (AGL) Limited’s failure to enforce any term of these Terms will not constitute a waiver of that term or any other provision of these Terms.
19. British Airways PLC with Avios Group (AGL) Limited accept no liability for any loss, damage, or injury incurred as a result of participating in the offer or receiving Avios, except where such liability cannot be excluded by law.
20. This offer is governed by English law and is subject to the exclusive jurisdiction of the English Courts.
21. Any personal information you supply will be used for the purpose of administering this offer by Avios Group (AGL) Limited in accordance with its Privacy Policy and British Airways PLC in accordance with its Privacy Policy.

Terms and conditions

1. To be eligible for this offer, customers must be a member of The British Airways Club before making the reservation. 
2. Customers must book their stay via avios.com or by calling 0344 493 0747 (UK line) or +44 (0) 207 949 3086 (international line). 
3. Customers can collect 10 Avios per £1/$1/€1 on qualifying stays solely paid for with cash. The final Avios award will be based on GBP/EUR/USD (£/$/€) value of the booking. 
4. Final Avios award is inclusive of taxes and fees paid upfront. 
5. Any additional costs paid at the property aren't eligible for Avios. 
6. A qualifying stay is defined as consecutive nights spent at the same Participating Property, i.e. from check-in to check-out irrespective of the length of stay. 
7. Reservations paid for with Avios, in part or in full, aren't eligible to collect Avios. 
8. Avios can only be applied once to the member who's logged in to make the booking. 
9. Reservations will need to be guaranteed by an advance payment. 
10. Cancellation fees on all reservations will be applicable in accordance with the property’s cancellation policy. 
11. Avios will be credited to the specific British Airways Club account within 31 days of the completed stay. 
12. This offer is non-transferable. 
13. For any missing Avios queries, please complete the missing Avios claim form  stating Avios Hotels as the non-airline partner. 
14. Retrospective claims for Avios are not permitted. 
15. British Airways with Avios Group Limited reserve the right to withdraw this offer or amend these terms and conditions without prior notice at any time, for whatever reason, and without any liability to customers for doing so.