The British Airways Club Terms and Conditions govern all Avios that you may collect by shopping at merchants listed on and linked to from this Website. You are reminded that Avios credited to your Account, may be cancelled if the merchant from whom you have ordered goods or services tells us that the transaction between you and the merchant was cancelled. (For example, because you returned or didn't pay for products or services for which the Avios were issued).
Avios will only be awarded on purchases made with retailers featured on www.shopping.ba.com Online Shopping pages when clicked through to from Ba.com
Avios will not be awarded on the purchase of gift vouchers or purchases made using gift vouchers, which for avoidance of doubt includes gift cards, gift certificates or on VAT, sales, use, excise or other applicable taxes, and delivery charges.
Avios will only be awarded on transactions completed online.
If coupon/voucher codes that are not listed on our BA eStore website are used, the transaction will be invalidated from earning Avios.
BA will not be held responsible for incomplete transactions due to failure of their or the individual retailers websites
Missing Avios claims must be made within 90 days of your initial purchase date. Please fill out our Missing Avios form. No untracked transactions will be accepted for retailers on eStore.
Bonus Avios will be awarded only on qualifying transactions, any bonus Avios will be credited at the same time as the Avios for the transaction the bonus is related to. The first time shopper bonus only applies to customers who have not previously made a transaction using eStore, it will not be given to customers who have made a previous transaction that was cancelled or in any other scenario.

Miscellaneous

These Terms and Conditions contain all the terms of your agreement with Us relating to your use of this Website. No other written or oral statement (including statements in any brochure or promotional literature published by Us) will be incorporated. Your use of this Website, any downloaded material from it and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts. We reserve the right to bring proceedings in the Courts of the country of your residence.
This programme is void where prohibited by law, taxed or otherwise regulated in contravention of these Terms and Conditions.
These Terms and Conditions shall be governed by English law and subject to the exclusive jurisdiction of the English courts.
If you have any questions regarding these Terms and Conditions please Contact us
BA eStore (the "Website") is operated by British Airways Plc trading as BA, Waterside, PO Box 365 , Harmondsworth, UB7 0GB. VAT registered no. 17777777.

Collect Avios online with ExOfficio

What you need to know

Purchase Conditions

Why we love ExOfficio