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Cookie Policy

Cookies are small pieces of text sent by your web browser and placed on your computer by a website you visit. They allow websites to operate properly and can also provide site owners data that can help enhance your experience.

We use cookies to enable certain functions of the service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use cookies for the following purposes:

Strictly Necessary

Strictly Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Performance

We use performance cookies to collect data on how users act on our website, they help to improve the website and boost its performance.

Targeting

Targeting cookies help us to evaluate or draw conclusions about your commercial interests, behaviour or circumstances. We will use this to tailor our marketing to your perceived interests.

We also use cookies to track British Airways Avios eStore transactions so that we can credit your British Airways Club account for any purchases made with our Retailers. A piece of code on our Retailers’ websites records your unique ID number and transaction, and then passes that back to us. We then use this to match it back to your details so we can allocate Avios to your British Airways Club account.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies which are not managed by us but by another entity, which processes the data collected through the cookies.

HostCookie NamePurposePartyExpiry Duration
ba.compurchaseSessionUsed for login   sessionStrictly NecessarySession
shopping.ba.comOptanonConsentThis cookie is set by   the cookie compliance solution from OneTrust. It stores information about the   categories of cookies the site uses and whether visitors have given or   withdrawn consent for the use of each category. This enables site owners to   prevent cookies in each category from being set in the users browser, when   consent is not given. The cookie has a normal lifespan of one year, so that   returning visitors to the site will have their preferences remembered. It   contains no information that can identify the site visitor.Strictly Necessary1 Year
shopping.ba.comNEXT_LOCALEThis cookie can be   set using a language switcher and then when a user comes back to the site it   will leverage the locale specified in the cookie when redirecting from / to   the correct locale location.Strictly NecessarySession
www.shopping.ba.comNEXT_LOCALEThis cookie is set by   default, it's built in the nextJS mechanism for handling localisation. Based   on this cookie our app will know which locale should be served to the   user. Strictly NecessarySession
pgt.shopping.ba.com_dd_sCookie used to group   all events generated from a unique user session across multiple pages. It   contains the current session ID, whether the session is excluded due to   sampling, and the expiration date of the session. The cookie is extended for   an extra 15 minutes every time the user interacts with the website, up to the   maximum user session duration (4 hours).
     
Strictly NecessarySession
ba.comappSessionUsed for login   session Strictly NecessarySession
ba.comak_bmscThis cookie is   associated with Akamai and is used to differentiate between traffic from   humans and bots.Strictly NecessarySession
shopping.ba.combm_svThis cookie is   associated with Akamai and is used to differentiate between traffic from   humans and bots.Strictly NecessarySession
shopping.ba.combm_miThis cookie is   associated with Akamai. It is used to analyse traffic to determine if it is   automated traffic generated by bots or a human user.Strictly NecessarySession
shopping.ba.comak_bmscThis cookie is   associated with Akamai and is used to differentiate between traffic from   humans and bots.Strictly NecessarySession
shopping.ba.comOptanonAlertBoxClosedThis cookie is set by   websites using certain versions of the cookie law compliance solution from   OneTrust. It is set after visitors   have seen a cookie information notice and in some cases only when they   actively close the notice down. It   enables the website not to show the message more than once to a user. The cookie has a one year lifespan and   contains no personal information.Strictly Necessary1 Year
shopping.ba.comNEXT_LOCALEThis cookie can be   set using a language switcher and then when a user comes back to the site it   will leverage the locale specified in the cookie when redirecting from / to   the correct locale location.Strictly NecessarySession
pgt.shopping.ba.comdd_cookie_test_dd_cookie_testStrictly NecessarySession
shopping.ba.comdd_cookie_test_dd_cookie_testStrictly NecessarySession
www.shopping.ba.comNEXT_LOCALEThis cookie is set by   default, it's built in the nextJS mechanism for handling localisation. Based   on this cookie our app will know which locale should be served to the   user. Strictly NecessarySession
shopping.ba.comak_bmscThis cookie is   associated with Akamai and is used to differentiate between traffic from   humans and bots.Strictly NecessarySession
shopping.ba.comappSessionUsed for login   session Strictly NecessarySession
www.shopping.ba.com_dd_sCookie used to group   all events generated from a unique user session across multiple pages. It   contains the current session ID, whether the session is excluded due to   sampling, and the expiration date of the session. The cookie is extended for   an extra 15 minutes every time the user interacts with the website, up to the   maximum user session duration (4 hours).Strictly NecessarySession
exchange.shopping.ba.comdd_cookie_test_dd_cookie_testStrictly NecessarySession
ba.comak_bmscThis cookie is   associated with Akamai and is used to differentiate between traffic from   humans and bots.Strictly NecessarySession
exchange.shopping.ba.com_dd_sCookie used to group   all events generated from a unique user session across multiple pages. It   contains the current session ID, whether the session is excluded due to   sampling, and the expiration date of the session. The cookie is extended for   an extra 15 minutes every time the user interacts with the website, up to the   maximum user session duration (4 hours).Strictly NecessarySession
ba.combm_miThis cookie is   associated with Akamai. It is used to analyse traffic to determine if it is   automated traffic generated by bots or a human user.Strictly NecessarySession
www.shopping.ba.comdd_cookie_test_dd_cookie_testStrictly NecessarySession
www.shopping.ba.comappSession Strictly NecessarySession
shopping.ba.com_dd_sCookie used to group   all events generated from a unique user session across multiple pages. It   contains the current session ID, whether the session is excluded due to   sampling, and the expiration date of the session. The cookie is extended for   an extra 15 minutes every time the user interacts with the website, up to the   maximum user session duration (4 hours).Strictly NecessarySession
ba.combm_svThis cookie is   associated with Akamai and is used to differentiate between traffic from   humans and bots.Strictly NecessarySession
ba.com_ga_xxxxxxxxxxThis cookie is   installed by Google Analytics. The cookie is used to calculate visitor,   session,
     campaign data and keep track of site usage for the site's analytics report.   The cookies store
     information anonymously and assigns a randomly generated number to identify   unique visitors.
Performance1 Year
shopping.ba.comAKA_A2This cookie is   generally provided by Akamai and is used for the Advanced Acceleration   feature, which enables DNS Prefetch and HTTP2 Push.PerformanceSession
ba.com_gidThis cookie name is   associated with Google Universal Analytics. This appears to be a new cookie   and as of Spring 2017 no information is available from Google. It appears to store and update a unique   value for each page visited._gidPerformanceSession
ba.com_hjSessionUser_xxxxxxHotjar cookie that is   set when a user first lands on a page with the Hotjar script. It is used to   persist the Hotjar User ID, unique to that site on the browser. This ensures   that behavior in subsequent visits to the same site will be attributed to the   same user ID.Performance1 Year
ba.com_gaThis cookie name is   associated with Google Universal Analytics - which is a significant update to   Google's more commonly used analytics service. This cookie is used to   distinguish unique users by assigning a randomly generated number as a client   identifier. It is included in each page request in a site and used to   calculate visitor, session and campaign data for the sites analytics   reports. By default it is set to   expire after 2 years, although this is customisable by website owners._gaPerformance1 Year
ba.com_hjSession_xxxxxxA cookie that holds   the current session data. This ensues that subsequent requests within the   session window will be attributed to the same Hotjar session.PerformanceSession
www.shopping.ba.com_hjShownFeedbackMessageThis cookie is set   when a visitor minimizes or completes Incoming Feedback. This is done so that   the Incoming Feedback will load as minimized immediately if they navigate to   another page where it is set to show.FunctionalSession
ba.com_hjTLDTestWhen the Hotjar   script executes we try to determine the most generic cookie path we should   use, instead of the page hostname. This is done so that cookies can be shared   across subdomains (where applicable). To determine this, we try to store the   _hjTLDTest cookie for different URL substring alternatives until it fails.   After this check, the cookie is removed.FunctionalSession
shopping.ba.com_hjShownFeedbackMessageThis cookie is set   when a visitor minimizes or completes Incoming Feedback. This is done so that   the Incoming Feedback will load as minimized immediately if they navigate to   another page where it is set to show.FunctionalSession
ba.comsidto provide ad   delivery or retargeting, provide fraud prevention.TargetingSession
ba.com_gat_UA-XXXXXX-XGoogle Analytics   CookiesTargetingSession

You can choose whether to accept, decline or customise the cookies that are served to you on our website. You can decline to accept cookies by changing the settings of your internet browser (e.g. Internet Explorer, Chrome or Firefox). Remember, if you block the use of cookies on certain areas of our website, the content may not be accessible or may not function properly.

The following links contain details on how to manage or disable cookies on each browser:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari

Safari for IOS iPhone and iPad)

Chrome for Android

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit, www.allaboutcookies.org or www.aboutcookies.org or for further information regarding your online choices, you can visit www.youronlinechoices.eu.