Broadband Genie | Collect Avios | British Airways

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Broadband Genie | Collect Avios

Offer only applies to new customer broadband switches made online. You will not receive a reward if you purchase/switch over the phone. 
Queries can only be investigated 30 days from purchase date.
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Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).

Avios Rates

What you need to know

Online

eStore – online shopping:
<ol>
<li>The Executive Club Terms and Conditions govern all Avios that you may collect by shopping at merchants listed on and linked to from this Website. You are reminded that Avios credited to your Account, may be cancelled if the merchant from whom you have ordered goods or services tells us that the transaction between you and the merchant was cancelled. (For example, because you returned or didn&#39;t pay for products or services for which the Avios were issued).
</li>
<li>Avios will only be awarded on purchases made with retailers featured on <a href="http://www.shopping.ba.com">www.shopping.ba.com</a> Online Shopping pages when clicked through to from Ba.com
</li>
<li>Avios will not be awarded on the purchase of gift vouchers or purchases made using gift vouchers, which for avoidance of doubt includes gift cards, gift certificates or on VAT, sales, use, excise or other applicable taxes, and delivery charges.
</li>
<li>Avios will only be awarded on transactions completed online.
</li>
<li>If coupon/voucher codes that are not listed on our BA eStore website are used, the transaction will be invalidated from earning Avios.
</li>
<li>BA will not be held responsible for incomplete transactions due to failure of their or the individual retailers websites
</li>
<li>Missing Avios claims must be made within 90 days of your initial purchase date. Please fill out our Missing Avios form. No untracked transactions will be accepted for retailers on eStore.
</li>
<li>Bonus Avios will be awarded only on qualifying transactions, any bonus Avios will be credited at the same time as the Avios for the transaction the bonus is related to. The first time shopper bonus only applies to customers who have not previously made a transaction using eStore, it will not be given to customers who have made a previous transaction that was cancelled or in any other scenario.
</li>
</ol>
Miscellaneous
<ol>
<li>These Terms and Conditions contain all the terms of your agreement with Us relating to your use of this Website. No other written or oral statement (including statements in any brochure or promotional literature published by Us) will be incorporated. Your use of this Website, any downloaded material from it and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts. We reserve the right to bring proceedings in the Courts of the country of your residence.
</li>
<li>This programme is void where prohibited by law, taxed or otherwise regulated in contravention of these Terms and Conditions.
</li>
<li>These Terms and Conditions shall be governed by English law and subject to the exclusive jurisdiction of the English courts.
</li>
<li>If you have any questions regarding these Terms and Conditions please Contact us
</li>
<li>BA eStore (the &quot;Website&quot;) is operated by British Airways Plc trading as BA, Waterside, PO Box 365 , Harmondsworth, UB7 0GB. VAT registered no. 17777777.
</li>
</ol>
British Airways Black Friday and Christmas campaign
<ul>
<li>The offer is available to all British Airways Executive Club customers
</li>
<li>Customers will receive 50% bonus Avios on any qualifying transaction they make via ‘Collect Online’ merchants through <a href="https//www.shopping.ba.com">Shopping through British Airways</a> or ‘Shopping Online’ merchants via the Avios app.
</li>
<li>Categories excluded: Travel, utilities and telecoms, banking and insurance plus the following merchants: The Bicester Collection, Avios for Thoughts, The Wine Flyer, Nectar, The High Life Shop, BP, Dufry and eRewards.
</li>
<li>Bonus Avios will be calculated based on the Avios earn associated with any qualifying transaction.
</li>
<li>A qualifying transaction is where at least one Avios is earned from a single transaction excluding shipping, handling and VAT. Check ‘My Account’ on Shopping through British Airways or via the &#39;Account&#39; tab on the Avios app for the registered transaction amount.
</li>
<li>Bonus Avios will be credited to your account in a separate transaction, once the qualifying transaction has been approved. Any bonus Avios will be awarded within the same timeframe as the standard Avios.
</li>
<li>We reserve the right to remove Avios (including any bonus Avios) on purchases that are subsequently refunded, cancelled or if we suspect fraud.
</li>
<li>Offer starts at 00:01 (GMT) 11 Nov 2024.
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<li>Offer ends at 23:59 (GMT) 29 Dec 2024.
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<li>Offer is only available in the UK.
</li>
<li>Missing Avios queries can be raised by visiting <a href="https://www.shopping.ba.com/my-account/missing-avios">https://www.shopping.ba.com/my-account/missing-avios</a>
</li>
<li>Avios are issued and redeemed in accordance with British Airways terms and conditions, visit <a href="https://www.britishairways.com/en-gb/executive-club/terms-and-conditions">https://www.britishairways.com/en-gb/executive-club/terms-and-conditions</a> for further details.
</li>
</ul>

Collect Avios online with Broadband Genie

What you need to know

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